1. Information We Collect

We may collect the following types of information:

• Personal Information: First name, email address, phone number, whether you are a homeowner, contractor, or general contractor, and any project details you choose to include when you submit our contact form.
• Usage Data: Our hosting provider automatically records basic technical information, such as IP address, browser type, and pages requested, to operate and secure the website.

2. How We Use Your Information

We use your information for purposes including:

• Responding to inquiries and providing services you request.
• Sending updates about services or projects you have requested.
• Improving our website and services.
• Complying with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Share Information

We may share your information only in limited circumstances:

• With service providers or contractors who assist in delivering our services (under confidentiality agreements).
• With providers that host our website, store contact-form submissions, and may send us email notifications of your inquiry. They process your information only to provide these services.
• When required by law or to protect our legal rights.
• If you give us explicit permission (for example, sharing reports with your contractor).

Our website uses Google Fonts to display text. When you visit, your browser connects to Google, which receives your IP address and browser information. See Google’s Privacy Policy at https://policies.google.com/privacy.

4. Data Security

We use reasonable safeguards, including encrypted connections, access-restricted storage, and password protection, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to respond to your inquiry, provide services, and comply with legal requirements. You may request deletion of your information at any time, subject to any records we are required by law to keep.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your information.
• Opt out of certain communications.

To exercise these rights, contact us at eric@trusted-trades.com

7. Cookies & Tracking

Our website does not use cookies, analytics, or advertising tracking. If we add them in the future, we will update this policy.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we learn we have inadvertently collected information from a child under 13, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: eric@trusted-trades.com
• Phone: 615-348-5594